We’re excited to roll out a suite of powerful updates designed to streamline your operations, enhance the user experience, and make managing your fleet easier than ever. Take a look at the new features coming your way!
Payment Upgrades
Charge button for trips - You can now collect deposit or charge a partial amount before or after a trip starts.
Refund Management Made Easy - No more juggling different payment gateways for refunds. You can now process full or partial trip refunds directly from the Command Center, eliminating the need to navigate through various portals.
Prepay Payment Flow - Collect fare upfront for reservations and high-ticket services. Unlike pre-authorizations, this payment flow is ideal for ground transportation, avoiding issues with expiring authorizations and payment delays for rendered services.
Enhanced Invoicing Options - Now, you can generate invoices not only for completed trips but also for upcoming ones, simplifying cash flow management.
Driver Web App Updates
Explore our new lightweight Driver Web App, designed to streamline operations and expand your limo network by easily onboarding third-party drivers.
What's New?
- Push Notifications
Drivers now receive real-time notifications for booking updates, assignments, flight changes, and more—keeping them informed every step of the way. - Customizable Themes
Drivers can personalize their app experience by selecting a color theme that best suits their preference, enhancing usability and engagement.
Improved Notifications and Communication
- Server-Side Notification Reliability: All reminders for upcoming trips are now server-side, boosting notification reliability and ensuring drivers are always on time.
- Optional Email Notifications: Enable or disable email notifications for booking updates as needed, giving you full control over your communication preferences.
- Refined Driver Notifications: Drivers removed from trips will no longer receive notifications for those jobs, reducing unnecessary alerts and improving clarity.
- Clarified Notes Field: We’ve improved the notes field to minimize confusion around additional requests and fleet service fees, enhancing customer clarity.
- Detailed Dispatch Log: A new granular, fine-grained dispatch log shows specific changes made by operators.
- Streamlined Booking Interface: We've reorganized action buttons in the booking details, prioritizing important actions and reducing clutter.
- Booking Completion Override: Operators can now finalize bookings even if a third-party driver hasn’t marked the trip as started, enhancing flexibility with external partners.
- Improved Cue View: Now displays the requested car type instead of the assigned car type for easier order management.
Integrations
- Google and Facebook Pixel Tracking: Our web booker now integrates with Google and Facebook Pixel for conversion tracking, capturing conversion amounts when customers book rides.
- ZALO SMS OTP Verification: We’ve partnered with ZALO to support SMS OTP verification for our partners in Vietnam, offering enhanced security for local users.
Conclusions
Each update is designed to make fleet management smoother, more reliable, and profitable. Ready to take your operations to the next level? Contact us here to learn more. Stay tuned for more updates, and happy dispatching!
