This month, we’re excited to roll out major updates designed to improve operational control, pricing flexibility, and the rider experience for ground transportation, limo, and chauffeur services.
Smart Airport Pickup: Expected Pickup Time Based on Flight Arrival
Give customers and drivers a better post-flight experience:
- Riders can now choose their preferred pickup time relative to actual flight arrival (e.g. 15, 30, 45 minutes after landing).
- Ideal for customers who want time to shop duty-free, clear customs, or freshen up.
- Flight delay detection ensures drivers adjust their arrival time accordingly.
Benefit: Minimize wait time, improve customer satisfaction, and eliminate missed connections due to early/late arrivals.
July is Policy Power Month: New Operational Rules
Take control of how and when your customers can book rides.
Stop Sale Periods
- Disable bookings for specific vehicle types during certain periods (e.g. high-demand blackout times or maintenance).
Vehicle Lead Time
- Set minimum booking lead time per car-type.
- Customize by customer type: public vs. corporate accounts.
- Example: 6-hour lead time for Standard, 12-hour for Premium.
Lead Time Surcharge
- Add dynamic pricing based on how far in advance bookings are made.
- Example: If booked less than 4 hours before pickup, apply a 2x surcharge.
Corporate Payout Customization
- Set different driver payout amounts per corporate account.
- Example: Pay $50 for Hotel A jobs, $40 for Hotel B depending on commissions.
Restricted Operation Zones
Create custom zones that require special permits (e.g., military bases, private airports, cruise ports).
Only authorized drivers or suppliers will receive jobs in these areas.
Ensure compliance and dispatch accuracy in sensitive locations.
Minor Improvements That Make a Big Difference
Faster Booking Search with Cue
- New desktop UI: Use /commands to search bookings quickly by customer, flight, car type, etc.
Passenger App Visual Refresh
- Removed cartoon-style icons for a luxurious look and feel.
Delivery Services Support Surcharge Policies
- Now available for delivery bookings too!
- Apply same dynamic rules to optimize pricing and margins.
Booking Fare Display Update
- If fare is quoted, we show original drop-off.
- If fare is actual, we show final drop-off as recorded by the driver.
Bonus Tools (Alpha)
Menu Manager (Project "Canvas")
- For food delivery/parcel delivery, fleets can now easily manage food or grocery merchant menus
- Create custom delivery forms and content blocks
Super Homes
- Share branded, curated pages on your native app for different operation zones.
Want to see these features in action? Contact Us or reach out to your account manager.
Keep your operations modern, flexible, and scalable with Good Journey
