At Good Journey, we are committed to providing cutting-edge solutions to streamline ground transportation operations. This month, we're excited to introduce several new features and enhancements designed to make managing your business more efficient and seamless. Here's what's new:
Dispatching Enhancements
Our dispatching engine just got smarter!
Optimized Scheduling: Better management of future reservations, booking overlaps, and on-demand trip compatibility before reserved times.
AI-Powered Dispatch: Utilizing machine learning to ensure even job distribution based on:
- Driver idle time.
- Acceptance and cancellation rates.
- Driver ratings and profiles.
Back-to-Back Order Enhancements: Routes now optimize drop-off locations to ensure drivers are better prepared for their upcoming reservations.
API Upgrades
We’ve expanded our API capabilities to offer more flexibility for your business integrations:
- Support for creating on-demand / instant trips via API.
Integration with popular booking channels:
- Booking.com
- HolidayTaxi
- BookMyRide.eu
- AirportTransfer.com
- Mozio
Rate Schema Revamp
To offer more flexible rate schemes and make it easier to manage corporate rates, we’re introducing a revamped rate setup experience:
- Simplified Rate Setup: A user-friendly interface to make rate configuration seamless.
- Tier-Based Pricing: Support for flat rates or distance-based charges with improved customization.
- Flexible Timing Options: Easily configure morning and night rates.
- Date-Specific Rates: Set up rates for specific periods or days.
- Customizable Penalty Policies: Define flexible penalty structures for customers and drivers.
- Surge Pricing: Configure dynamic surge charges for different rates.
- Estimated vs. Actual Fare: Choose whether to charge based on estimated travel distance or actual fare.
- Rate Templates: Create reusable templates to quickly apply rates for different corporate clients.
Booking Adjustments
We’ve made it easier to handle post-trip adjustments for both customers and driver partners. Whether it’s adding a cleaning fee, issuing a driver bonus, or applying a penalty, you now have full control.
- Adjustments reflect directly in the driver’s payout.
For customers, you can:
- Charge their credit card directly.
- Send a payment link for outstanding amounts.
- Add the adjustment as a balance due before their next trip.
Other Notable Enhancements
We’ve made impactful updates to boost performance and functionality:
- Delivery Support: Search merchants by food items or descriptions for food and grocery services.
- Corporate Account Search: Quickly locate corporate accounts for bookings.
- Enhanced Notifications: Faster and more reliable push notifications.
- Booking Imports: Import bookings with custom fares and payouts.
- Corporate Payments: Manage bookings and invoices with prepaid accounts and balance top-ups.
- Driver-Customer Communication: Enable calls or WhatsApp messages before trips, tailored to customer country codes.
- Proactive Trip Start Alerts: Notify fleet operators if a driver hasn’t started the trip within a specified time before the scheduled pickup.
At Good Journey, we’re not just enhancing features—we’re redefining ground transportation. This update is just the beginning. AI-powered demand prediction, fleet rebalancing, and smarter dispatching are on the horizon to take your operations even further.
If you're looking to scale your limo, ride-hailing, or black car service, or partner with a platform built for the next generation of ground transportation, let’s connect—the road ahead is limitless.
